Whether a business makes loans or manufactures water skis, streamlining workflow can increase profits and reduce frustration. No matter the product, the process of making it involves a series of steps. When the same old way of doing things does not work anymore, it is time to examine the workflow. Best practices in workflow provide a way to look at the steps and to make changes that improve the process.
December 21, 2015
If you’ve hung around an office for any amount of time, you probably know that a workflow is a collection of events or tasks that must be completed to achieve a particular goal. That may sound vague, but it applies to just about every project within a business organization. Ideally, workflows are somewhat automated within an organization, creating a systematized pattern that increases productivity and efficiency for the business.
When it comes to small business success, it’s not about charisma, drive or even know-how. An entrepreneur’s ability to run a profitable enterprise depends on what goes on behind the scenes. To really grow a company worth writing home about, you need to create an integrated business system that supports your evolution.
Small business owners face problems with repetitive tasks that require lots of paid hours — often at high supervisory rates of pay — to approve simple items like expense accounts or collect signatures or approvals for new documents, contracts and completed parts of special projects that different groups are doing.
Human error, time constraints, missing information and reliance on slow, outdated processes like sending important documents via snail mail can impede workflow and cost you time, money and client loyalty.